Abstract

This report presents a perspective on the future of the last-mile delivery ecosystem with related data, expertise and case studies. The aim of the World Economic Forum simulation and modelling is to inform about the last-mile ecosystem players’ strategy, to encourage public-private partnerships and to accelerate the development and implementation of effective interventions.

Contents

Executive summary

Context: Unparalleled growth in last-mile transport
• Urbanization: Space as the scarcest resource
• E-commerce has a rapidly growing customer base
• New categories move online and new business models emerge
• Faster delivery is the new normal
• Delivery technologies transform the last mile
• E-commerce has an impact on both people and goods transport

Base case: Emerging challenges for the ecosystem
• Congestion, emissions and delivery cost: Key challenges if no effective intervention takes place
• Urban freight has a disproportionately high impact
• Nascent city activities and interventions

Last-mile interventions
• Interventions grid: Overview of 24 prioritized interventions
• Last-mile simulation: Quantified impact of interventions

Transition scenarios: Recommendations to ecosystem players
• The transition scenarios with different target functions
• Timeline for implementation
• Public- and private-sector collaboration for accelerated impact
• Set-up of city platforms
• Robust, harmonized regulatory environment
• Effective use of data and analytics

Contributors
Acronyms
Endnotes

Link

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